Returns and Refunds

Last updated: August 2026

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We want you to be happy with your purchase.

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Change of Mind

We accept change-of-mind returns within 14 business days of delivery provided that:

• The item is unused

• The item is in original condition

• The item is returned in original packaging where applicable

Customers are responsible for return shipping costs unless required by law.

Shipping costs are generally non-refundable.

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Damaged, Faulty, or Incorrect Items

If an item arrives damaged, faulty, or incorrect, please contact us at support@fairyblossoms.com.au within 7 days of receiving your order.

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Please provide:

• Your order number

• A description of the issue

• Clear photographs if applicable
   

We may offer:

• A replacement

• A repair

• A refund

as appropriate under Australian Consumer Law.

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Non-Returnable Items

We cannot accept returns on sample or sale items.

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Refunds

Approved refunds will be processed to the original payment method.

Processing times may vary depending on your financial institution.

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Australian Consumer Law

Nothing in this policy excludes or limits your rights under Australian Consumer Law.

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Contact

For returns and refund enquiries:

Email: support@fairyblossoms.com.au

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